Insurance Administration

Brolink performs insurance administration of personal lines portfolios on behalf of insurance companies, and operates as an extension of the insurer’s operation. Insurers effectively outsource the total broker support functions to Brolink, with Brolink accepting the mandate to act on the insurer’s behalf. Brolink offers a complete one-stop service, comprising underwriting management, policy administration, rate setting, claims management and statistical analysis of insurance portfolios.
The company uses an integrated and computerised underwriting and claims database to manage insurance portfolios for a large number of brokers and insurers.

We provide products from various insurers with different wording and rating methodologies. This eliminates the need for the broker to negotiate individual insurance contracts with the insurers. Should these products and rating methodologies be unsuitable, new products and rating methodologies could be developed to meet your specific requirements.

Collection And Disbursement Of Premiums

Premiums, add-on products and fees are administered and collected on your behalf by Brolink. The disbursement of premiums is fully automated by system-generated bordereaux. All fees and commissions are payable to the broker and Brolink is remunerated by the insurer. Brolink services are available free of charge to the broker as the Brolink expenses are paid by the insurer (volumes permitting).

Ownership Of Data

All client, policy and claims information remains the broker’s property. The ownership of claims data will facilitate negotiations with insurers regarding the deregulation of commission.

Brolink Provides The Following Specific Benefits:

• Improved productivity and reduced operating costs by the elimination of procedure duplication between broker and insurer.
• Independent statistics to facilitate the early identification of trends in the insurance portfolio with the view to keeping premiums competitive.
• The broker owns and controls his database at an insignificant cost.
• Guaranteed improved levels of service and turnaround time, further reducing costs and improving profitability.
• Brokers now have the time to focus on their clients and marketing while the administrative side of their businesses is being taken care of.
• Insurers can attain maximum profitability as a result of effective portfolio management.

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